Section outline

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    General

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    Module 1 - Basic Navigation

    • Teaching Modality Page
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    • Today's learning: Technical skills Page
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        Storage

        • Activity 1: Check your Storage Page
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        Connectivity

        • Access Networks for Internet Page
        • Mobile data vs Wifi Page
        • Close and open Wifi and Data using shortcut method Page
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        Google Search

        • Activity 2: Internet and Google Search Page
        • Activity 3: Search Homestay at Bardiya Page
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        Management

        • Keep separate folder for your business in Gallery or in File Manager. Page
    • Module 1 Complete Page
    • Module 1 — Digital Devices, Internet & Basic Navigation Quiz
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    Module 2 - WhatsApp Business, Gmail & Google Calendar

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        Learning Outcomes

        • Skill Matrix Page
        • The Value of Going Digital — Why These Tools? Page
        • Learning Agenda for Today Page
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        Nepali Keyboard & Typing on Your Phone

        • Nepali Keyboard & Typing on Your Phone Page
        • Installing Gboard — Step by Step (Android) Page
        • Step 1: How to Install Google Keyboard (Gboard) — Android Page
        • Step 2: How to Install Google Keyboard (Gboard) — Android Page
        • Step 3: How to Install Google Keyboard (Gboard) — Android Page
        • Step 4: Mastering Keyboard Switching Page
        • Mastering Keyboard Switching - How it Works? Page
        • Activity 1: Setup Nepali Keyboard Page
        • Essential Nepali Tourism Phrases to Practice Page
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        Whatsapp Business

        • Personal vs. Business Identity: Why It Matters Page
        • Auto-Reply: Never Miss a Booking Inquiry Page
        • Away Message: Professional When You're Offline Page
        • Away Message — Samples Page
        • Quick Replies: Answer Common Questions in 2 Seconds Page
        • Template: Responding to a Booking Inquiry Page
        • Setting Up WhatsApp Business — Step by Step Page
        • WhatsApp Business Setup Tutorial Page
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        Create Whatsapp Account

        • Activity 2: Setting up Your Whatsapp Account Page
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        Gmail Setup & Email Management

        • Gmail for Tourism Sector Page
        • Why Gmail — The Tourism Professional's Email Choice Page
        • Creating Your Professional Gmail Account Page
        • Tutorial for Gmail Setup Page
        • Naming Your Email: Good vs. Bad Examples Page
        • Sending Your First Professional Email — Step by Step Page
        • Professional Email Structure for International Guests Page
        • Ready-to-Use Email Templates — Bardiya Context Page
        • Activity 3: Send a Professional Booking Confirmation Email Page
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        Google Calendar for Booking

        • Why Google Calendar Changes Everything for Homestays Page
        • Setting Up Google Calendar on Your Phone Page
        • Creating Booking Events: Guest Arrivals & Departures Page
        • Activity 4: Create Your First 3 Booking Events in Google Calendar Page
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        The Communication Principles for Tourism Professionals

        • Part 1: The Communication Principles for Tourism Professionals Page
        • Part 2: The Communication Principles for Tourism Professionals Page
        • Responding to a Booking Inquiry — Full Example Page
        • Handling Common Guest Situations Professionally Page
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        ✓ MODULE OUTCOME

        • Module 1 — Digital Devices, Internet & Basic Navigation (copy) Quiz
        • How All 4 Tools Work Together for a Complete Guest Journey Page
        • Your Digital Toolkit: Quick Setup Reference Card Page
        • Module 2 Complete: You're Connected! Page
    • Module 2 — WhatsApp/Viber, Google Calendar & Email Quiz
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    Module 3 - Social Media Marketing

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        Social Media Marketing

        TikTok, Instagram & Facebook for Bardiya tourism businesses - Organic reach playbook

        • What You’ll Learn after this session? Page
        • Today’s Learning Agenda Page
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        Social Media

        Understanding the Platforms, Content Types, and Why They Matter for Tourism

        • What Is Social Media? Page
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        • Social Media by the Numbers — 2025 Page
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        • Why Social Media is central to Marketing? Page
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        • The Three Major Platforms Page
        • Foundations Page
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        • What type of Social Media Profile & Accounts do you have? Page
        • Facebook: All Rounder Page
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        • Instagram: Visual Stories & Discovery Page
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        • TikTok Page
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        Profile Assets

        • Profile photo + cover + link-in-bio - set once, work forever Page
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        • Optimising Your Business Profile — First Impressions Matter Page
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        How to Create a Business Page on Facebook?

        • What type of Facebook Profile & Accounts do you have? Page
        • Create & Setup Facebook Page: Step by Step Guide File MP4
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        • Activity 1: Setting up Your Facebook Profile Page
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        How to Create Instagram Account?

        • Switch Instagram Profile to Business Account : Step by Step Guide Page
        • Step 1: Install Instagram Page
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        • Step 2: Create Account on Instagram Page
        • Step 3: Switch Instagram Profile to Business Account Page
        • Activity 2: Switching from Personal to Professional Instagram? Page
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        How to Create a TikTok Page?

        • How to Create Tik Tok Account? Page
        • Activity 3 : Setting up Tik Tok Business Account Page
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        Content in Social Media

        • Internet Content Search & Production Page
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        • Different Content Formats Page
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        • Types of Posts for Social Media Page
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        Plan & Engage

        • What Type of Content to Post? Page
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        • Content Series Ideas for Bardiya Page
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        • How Often Should You Post? Page
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        • Timing & Consistency Page
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        • Content Plan for 3 Platforms Page
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        Algorithm & Reach

        • How does the social media algorithm work? Page
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        • Why Some Posts Get 5 Views vs 5,000? Page
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        • Retention Curve Optimization Page
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        Live Streaming for Tourism

        • Live Streaming & Use of Social Media LIVE ? Page
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        • Setting Up a Facebook LIVE Page
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        • Activity 4 : Mock Facebook LIVE Page
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        • Setting Up a Instagram LIVE Page
        • Activity 5 : Mock Instagram LIVE Page
        • Steps to Go Live on TikTok (Mobile) Page
        • Activity 6 : Mock Tik Tok LIVE Page
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        Hashtags & Location Tags: Get Discovered

        • Hashtags - Platform Features Page
        • Geo-Tags & Location Features — Be Found on the Map Page
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        How to Write Caption

        • What is a Caption? Page
        • How to Write Caption? Page
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        • Caption Ideas & Templates for Beginners Page
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        Level 1: How to Post on Social Media

        • Types of Comments You'll Receive Page
        • How to Reply to Comments: Reply Templates Page
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        • The DM Conversation & Comments Page
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        • The DM Conversation Flow Page
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        • Handling Negative Comments & Reviews Page
        • Handling Negative Comments & Reviews Page
        • Booking Conversations: From Chat to Checkout Page
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        Analytics, Metrics

        • Basic Numbers Everyone Should Check Page
        • Page Insights on Facebook & Instagram
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    • Module 3 — Social Media Marketing (TikTok, Instagram & Facebook) Quiz
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    Module 4 -Mobile Photography

    Smartphone photography that earns saves, shares and bookings - composition, light, editing.

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        Learning Outcomes

        • Skill Matrix Page
        • Your Learning Path Page
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        • Why Great Photos Matter for Your Business Page
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        Mobile Photography Basics- Part 2: Framing Your Shot

        • Framing Techniques that Work Page
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        • Framing Techniques that Work Page
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        • Framing Techniques that Work Page
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        • Framing Techniques that Work Page
        • Framing Techniques that Work Page
        • Framing Techniques that Work Page
        • Framing Techniques that Work Page
        • Camera Angles Page
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        • Camera Angles Page
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        • Camera Angles Page
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        • Camera Angles Page
        • The Basics Shots Page
        • Shoot Inspiration Page
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        • Shoot Inspiration Page
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        • Shoot Inspiration Page
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        • Shoot Inspiration Page
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        • Shoot Inspiration Page
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        Mobile Photography Basics-Part 3: Phone Prep

        • Before you Shoot Page
        • Common Camera Settings Page
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        • Common Camera Settings Page
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        • Photography: Common Mistakes vs Best Practice Page
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        • HANDS-ON ACTIVITY - 60 MINUTES Page
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        Basic Photo Editing

        Editing using Built-in Features

        • Basic Editing Order in Sequence Page
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        Posting on Social Media using Canva

        Professional Templates

        • Canva: Your Design Studio Page
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        • Photo & Sizes in Canva Page
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        • Common Photo & Sizes in Canva Page
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        • Raw Photos vs. Designed Posts Page
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        Onboarding Canva Account

        • Creating Your Free Canva Account Page
        • What's Inside Canva? Page
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        Part 1: Create Post Using Templates

        • Starting with a Template Page
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        • Canva Template Keywords for Photos Page
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        Part 3: Export & Publish Posts

        • Exporting Options in Canva Page
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        • How to save a Project Page
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        • Activity 3 - Use Template for Instagram Page
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        • Creating a Instagram Story in Canva Page
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        ✓ MODULE OUTCOME

        • Module 4 Complete: You're Now a Mobile Photographer! Page
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    • Module 4 — Content Creation: Mobile Photography Quiz
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    Module 5 - Short Video & Reels Production

    • Learning Roadmap Page
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        Part 1: Shoot

        • Video Formats & Sizes: Platform Cheat Sheet Page
        • Video Length: Platform Cheat Sheet Page
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        • What to Film: Content Categories for Bardiya Page
        • What to Film: Content Categories for Bardiya Page
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        • Activity 1 - Field shoot - 30s Bardiya Reel Page
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        Part 2: Editing

        Native Editing: TikTok, Reels, & Shorts

        LEVEL 1 — BEGINNER
        LEVEL 2 — INTERMEDIATE
        • Basic Video Editing Order in Sequence Page
        • Activity 2 - Basic Video Editing Using Native Tools Page
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        Part 3: Advanced Editing

        • What is CapCut? Page
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        Onboarding CapCut Account

        • Creating Your Free Capcut Account Page
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        • What's Inside Capcut ? Page
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        How to Edit Reel/ Video using Timeline & Layers

        • CapCut Interface Tour — Know Every Zone Page
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        • How to Edit your Videos - Step by Step Guide Page
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        • Activity 3 - Import 3 Clips & Build Your First Timeline Page
        • Transitions — Which Ones Work for Tourism Page
        • Activity 4 - Edit a 30-Second Bardiya Safari Clip Page
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        How to Export Your Videos to Post?

        • Export Settings — Resolution, Quality & File Size Page
        • Posting Directly from CapCut to All Platforms Page
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        ✓ MODULE OUTCOME

        • Module 5 Complete: You're a Content Creator! Page
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    • Module 5 — Content Creation: Short Video & Reels Quiz
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    Module 6 - Google Maps & Business Profile

    Get found on Google when travellers search 'Bardiya homestay' or 'tour guide near me'.

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        Learning Roadmap

        • Skill Matrix Page
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        Why Your Business Needs to Be on Google

        Understanding how tourists and customers find local businesses in Bardiya today

        • How Tourists Find You on Google Page
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        • What is Google Business Profile? Page
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        • Google Maps = Your Direct Booking Channel Page
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        • Benefits for Bardiya Local Businesses Page
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        • What a Complete GBP Looks Like Page
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        • Activity 1 : Search on Google Maps Page
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        • What the Top Bardiya Listings Have in Common Page
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        • Bardiya Eco Safari Page
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        • Discussion: Why Do These Get Bookings? Page
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        Activity Part I: Creating Your Profile Step-by-Step

        • Before We Start — What You Need Page
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        • Claiming Your Google Business Profile — Step by Step Page
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        • Step 1: Claiming Your Google Business Profile Page
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        • Step 2: Claiming Your Google Business Profile Page
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        • Step 3 and 4: Claiming Your Google Business Profile Page
        • Step 5: Claiming Your Google Business Profile Page
        • Step 6: Connecting Whatsapp in Contact Details Page
        • Step 7: Notifications From Google Business (Optional) Page
        • Step 8: Verifying Business - Option 1 via Recording Page
        • Step 8: Verifying Business By Recording Location Page
        • Step 8: Verifying Business - Option 2 Via Photos Page
        • Your Business Profile Should Look like this if done correctly Page
        • Assignment: Get Verified by Recording location Page
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        Part II: How to Access Your Profile?

        Efficient ways to find, manage, and optimize your business profile once your account is live.

        • Business Profile via Google Maps Page
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        Part III: Optimizing Your Listing

        Adding photos, and adding links that turn views into bookings

        • 5 Photo Types That Attract Guests Page
        • Photo Upload Walkthrough Page
        • Adding WhatsApp & Social Profile Links if not added in the beginning Page
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        Part IV: Review Management

        Understanding the power of reviews, responding professionally, and building a review generation strategy

        • Why Reviews Are Gold for Your Business Page
        • How to Respond to Google Reviews Page
        • Building a Review Generation Strategy Page
        • How to Get Your Review Link Page
        • WhatsApp Message Template for Reviews Page
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        Module Outcome

        • Module 6 Complete: You're Now on the Map! Page
    • Module 6 — Google Maps & Google Business Profile Quiz
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    Module 7 - OTA Booking Platforms

    Booking.com / Airbnb / Trip Turbo / Basiyo - listings that convert browsers into bookings.

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        OTA BOOKING PLATFORMS

        • Skill Matrix Page
        • Why These Tools Matter Page
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        • How global booking ecosystems link to Bardiya Page
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        Documentation Required for Onboarding

        • Documents Requirement & Verification Timeline Page
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        • Required Documents for Verification Page
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        OTA Commission Structure

        • OTA Commission Structures Page
        • Impact on Hotel Revenue Page
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        Pricing- OTA Commission Structure

        • What is Seasonal Pricing? Page
        • The Rate Spectrum Across Seasons Page
        • Early Bird & Last-Minute Pricing Page
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        Create an Account - Onboarding on Platforms

        • What Makes a Great Listing? Page
        • Writing a Compelling Description Page
        • Activity 1: Onboarding Page
        • Basiyo: Create Host Account Page
        • Basiyo: Add Property Page
        • Basiyo: Setup Room & Units Page
        • Basiyo: Publish & Verification Process Page
        • Basiyo: Verification Process & Timeline Page
        • Activity 2: Set up Payment Accounts to Get Paid - Basiyo Page
        • Setting up Your Payout Account for Withdrawal Page
        • Useful Tutorials for Basiyo Page
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        OTA Calendar Management & Google Calendar Sync

        • Guest Arrival & Departure using Google Calendar Page
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        Guest Communication, Templates & Direct Booking

        • 6 Core Communication Templates Page
        • Module 7 Complete: Your Rooms are Now Bookable Online! Page
    • Module 7 — OTA Booking Platforms (Quiz)
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    Module- 8 - Fintech Payment Workflow

    eSewa, Khalti and QR codes for Bardiya Tourism Business

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        Learning Outcomes

        • Today's Learning Agenda Page
        • What You'll Learn After This Session Page
          Not available unless: You are a(n) Student
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        Why Digital Payments?

        The case for going cashless in Bardiya tourism

        • Why Digital Payments Matter for Your Business Page
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        eSewa & Khalti

        Nepal's leading digital payment platforms

        • eSewa vs Khalti vs Fonepay QR — Know Your Tools Page
        • Activity 1: Setting Up Your Digital Payment Account Page
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        • Esewa Setup - Primary Step Page
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        • Esewa setup - Registration Phase Page
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        • Esewa setup - Business QR Page
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        • Esewa setup - Start with Business QR Request Page
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        • Esewa setup - Business QR Request Page
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        QR Codes

        Generate, display & accept — your 24/7 cashier

        • QR Codes — Your 24/7 Payment Cashier Page
        • Activity 2: Generate & Display Your Business QR Code Page
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        Payment Requests via WhatsApp

        • Sending a Payment Request via WhatsApp Page
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        • Sending a Payment Request via WhatsApp Page
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        • HANDS-ON ACTIVITY — 15 MINUTES Page
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        Transaction History

        Your simplest income log — always in your pocket

        • Using Transaction History for Basic Income Tracking Page
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        • Know how Business is running through Payment analytics Page
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        • What Did You Learn Today? Page
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    • Module 8 — Fintech Payment Workflows (Quiz)
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    Module 9 -Financial Management: Karobar, Khatapana & Digital Records

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        Learning Roadmap

        • Today's Learning Agenda Page
        • What You'll Learn after this session? Page
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        Financial Management

        • Why Financial Records Matter for Your Business Page
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        Meet Your Digital Finance Tools

        • Your Three Core Financial Tools Page
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        • Khatapana — Your Simple Digital Ledger Page
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        • Karobar — For Growing Tourism Businesses Page
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        • How to use Karobar? Page
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        • How to use Karobar -contd. Page
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        • How to use Karobar -contd. Page
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        • How to use Karobar - Learning: Selling Page
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        • How to use Karobar - Learning: Selling Page
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        • How to use Karobar - Learning: Selling Page
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        • eSewa — Your Built-In Digital Record Page
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        • Google Sheets — For Those Who Want More Control Page
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        Recording Transactions

        • Activity Setup: ABC Homestay Page
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        • How to Enter a Transaction — Step by Step Page
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        • Avoid These Common Mistakes When Recording Page
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        Generating Your Weekly Report

        • What Is a Weekly Income Summary? Page
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        • Analysing Your Weekly Summary — Class Discussion Page
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        • Generating a Weekly Report in Karobar Page
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        Creating Digital Invoices & Receipts

        • Why Send a Digital Invoice to Your Guests? Page
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        • What Should Your Invoice Include? Page
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        • Creating an Invoice in Karobar — Step by Step Page
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        • Click on Transaction and search the customer name Page
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        • Guest-specific goods and services can be added. Page
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        • Select Payment Method Page
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        • Activity: Create Your First Digital Invoice Page
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        • Sending Your Invoice via WhatsApp — Best Practice Page
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        Cross-Checking Khatapana & eSewa Records

        • Why Do We Cross-Check Records? Page
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        • Activity: Cross-Check Your Records Page
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        • Why Matching Records Matter — For Your Future Page
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        • What You've Built Today Page
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    • Module 9 -Financial Management: Karobar, Khatapana & Digital Records (Quiz)
      Not available unless: You are a(n) Student
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    Module 10 - Cybersecurity & Online Safety

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        WHAT YOU'LL BUILD

        • Learning Objectives Page
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        WHERE THIS FITS

        • Learning Agenda for Today Page
    • What is Cyber Security? Page
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        Part 1 - Phishing, Scams & Fake Booking Inquiries

        • What Is Phishing? Page
        • What are Fake OTA Requests? Page
        • What Does a Scam Look Like? Page
        • How to Protect Yourself from Such Attacks? Page
        • Scam Identification Exercise Page
        • Example 1: Identify OTP Scam Page
        • Example 2: Fake International Tourist Page
        • Example 3: Fake payment failure Message Page
        • Example 4: Facebook Page Hacking Scam
        • Example 5: Fake Advance Payment Page
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        Part 2&3 - Passwords & Two-Factor Authentication (2FA)

        • What Makes a Strong Password? Page
        • What Makes a Strong Password? (Part 2) Page
        • Prevent Someone Getting Your Password — Google Account Page
        • What If You Forget Your Google Account Password? Page
        • What If You Forget Your Google Account Password? (Part 2) Page
        • What If You Forget Your Google Account Password? (Part 3) Page
        • What If You Forget Your Google Account Password? (Part 4) Page
        • What If You Forget Your Facebook Password? Page
        • What If You Forget Your Facebook Password? (Part 2) Page
        • What If You Forget Your Facebook Password? (Part 3) Page
        • Recover Your Business Facebook Page
        • Steps to Recover Your Facebook Page
        • What to Do If You Forget Your Instagram Password? Page
        • What to Do If You Forget Your Instagram Password? (Part 2) Page
        • What to Do If You Forget Your Instagram Password? (Part 3) Page
        • Forgot Password in TikTok Page
        • Forgot Password in TikTok (Part 2) Page
        • Forgot Password in TikTok (Part 3) Page
        • Two-Factor Authentication on Google Account Page
        • Two-Factor Authentication on Google Account (Part 2) Page
        • Two-Factor Authentication on Google Account (Part 3) Page
        • Two-Factor Authentication on Google Account (Part 4) Page
        • Two-Factor Authentication on Facebook Page
        • Two-Factor Authentication on Facebook (Part 2) Page
        • Two-Factor Authentication on Facebook (Part 3) Page
        • Two-Factor Authentication on Facebook (Part 4) Page
        • Two-Step Verification in WhatsApp Page
        • Two-Step Verification in WhatsApp (Part 2) Page
        • Two-Step Verification in WhatsApp (Part 3) Page
        • Two-Factor Authentication in Instagram Page
        • Two-Factor Authentication in Instagram (Part 2) Page
        • Two-Factor Authentication in Instagram (Part 3) Page
        • Two-Factor Authentication in Instagram (Part 4) Page
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        Part 4 - Privacy Settings Review

        • What Are Privacy Settings? Page
        • Privacy Settings in Facebook Page
        • Who Can Message You on Facebook (Business Page)?
        • Who Can Tag You on Facebook? Page
        • Who Can Tag You on Facebook? (Part 2) Page
        • Who Can Comment on Your Posts? Page
        • Privacy Settings on Instagram Page
        • Who Can Tag You on Instagram? Page
        • Who Can Tag You on Instagram? (Part 2) Page
        • Manually Approving Instagram Posts You Are Tagged In Page
        • Who Can Mention Your Business on Instagram? Page
        • Privacy Settings on TikTok Page
        • Who Can Comment on Your TikTok Video? Page
        • Who Can Comment on Your TikTok Video? (Part 2) Page
        • Managing Direct Messages on TikTok Page
        • Managing Direct Messages on TikTok (Part 2) Page
        • Who Can Tag You on TikTok? Page
        • Who Can Tag You on TikTok? (Part 2) Page
        • Who Can Tag You on TikTok? (Part 3) Page
        • Who Can Mention You on TikTok? Page
        • Who Can Mention You on TikTok? (Part 2) Page
        • Who Can Mention You on TikTok? (Part 3) Page
        • Privacy Settings on WhatsApp Page
        • Change Your Privacy Settings on WhatsApp Page
        • Change Your Privacy Settings on WhatsApp (Part 2) Page
        • Responsible Posting for Bardiya Page
        • Scenario 1: Tiger Location Sharing Page
        • Scenario 2: Guest Privacy Page
        • Scenario 3: Unsafe Jungle Selfie Page
    • PRACTICAL OUTCOME Page
    • Module 10 - Cybersecurity & Online Safety (Quiz)
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    Module 11 - AI Tools for Tourism

    • How to Use This Deck Page
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        WHAT YOU WILL BUILD

        • What You Will Learn in This Session? Page
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        TODAY'S PLAN

        • What We Will Cover Today? Page
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        Key Words You Will Hear — Glossary

        • Words You Will Hear Often in This Session Page
        • Words You Will Hear Often in This Session (Part 2) Page
    • What is AI? — And How Can It Help Your Business? Page
    • Free AI Tools — On Your Phone Right Now Page
    • Speak into Your Phone — Get English Text! Page
    • How to Understand a Guest Message and Reply Using AI Page
    • 6 Guest Message Templates — Fill In and Send Page
    • Use AI to Write Captions, Posts, and Content Ideas Page
    • Claude — Free AI for Long, Professional Guest Communication Page
    • What AI CAN and CANNOT Do — Be Careful! Page
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        HANDS-ON ACTIVITY

        • Activity 1: Translate and Reply — Work in Pairs! Page
        • Activity 2: AI Caption Challenge — Write a Caption for Your Photo! Page
        • Activity 3: 'AI Tourist Response' — Work in Groups Page
    • AI Tools Cheat Sheet — Bardiya Tourism Stakeholders Page
    • You Can Now Speak to the World! Page
    • Module 11 - AI Tools for Tourism (Quiz)
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    Certificate